Prescriptions

Configure Prescription Details

Methods of Ordering Your Repeat Prescriptions

  • Via the NHS App – Owned and run by the NHS, the NHS App is the most simple and secure way to access a range of NHS services on your smartphone or tablet. The NHS App is available now on iOS and Android.
  • NHS Online Login – You can view your current repeat medication and order the items you require. This is for patients who have a NHS login.
  • using our online form.
  • Drop your repeat slip or written request into the practice prescription box.
  • Submit a request at the reception desk.
  • Pharmacy2u.
  • Email nnicb-nn.windmill@nhs.net - ensuring you include your full name, date of birth and which items you are requesting.
  • Call the surgery on 0115 883 8660 - Option 2

We require 48 hours notice for repeat prescriptions. For example prescriptions ordered on a Monday will be available on a Wednesday.

Questions About Your Prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions. Go to Medicines A to Z (nhs.uk)

If you would like to speak to someone at the GP surgery about your prescription, please fill in the form on our Online Service.

Alternatively you can call the surgery on 0115 883 8660 to request a consultation with a practice pharmacist.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner/practice nurse or the practice pharmacist at least once a year to review their regular medications and a notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Find a Pharmacy

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • Coughs
  • Colds
  • Sore throats
  • Tummy trouble
  • Aches and pains

They can also advise on medicine that you can buy without a prescription.

Find a pharmacy (nhs.uk)

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

Prescription Fees

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.65
  • 3-month PPC: £31.25
  • 12-month prepayment certificate (PPC): £111.60

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

  • Telephone advice and order line 0845 850 0030
  • General Public - Buy or Renew a PPC On-line

If you need to access the services below, the medicines you're prescribed are free:

There is further information about prescription exemptions and fees on the NHS website.

Medicines A-Z

Find out how your medicine works, how and when to take it, possible side effects and answers to your common questions.

Medicines A-Z.

Electronic Prescribing Service

This practice is set up for the electronic prescription service.

This means that for most patients we can send your prescription to your chosen chemist directly saving you having to come down to the surgery.

To get your prescription sent to your chosen pharmacy you will have to ask reception to sign up.

More information about electronic prescribing services.

Page last reviewed: 09 September 2025
Page created: 07 July 2021