GP and nurse surgeries are held every day in the mornings and afternoons, between 08:00 – 13:00 and 14:00 – 18:00 Monday to Friday.
Consultations with doctors and other health care professionals are by appointment made by telephoning the reception on (0115) 883 8660.
As of 17/04/23 patients can book face to face appointments with a GP. Appointments will be released daily for the same day and also for 7 days ahead. Telephone appointments can be provided upon request if preferred.
Please note that once we reached capacity for the number of calls the doctor can safely handle the receptionist will either signpost you, offer a routine GP+ appointment or ask that you complete our triage form below for urgent only queries.
Receptionists are able to book a number of different appointments depending on your concerns, please given reception as much information as possible, so they can book the most appropriate appointment.
Additional evening and week end appointments are available at GP+ Nottingham City - please see GPplus - Nottingham City GP Alliance (ncgpa.org.uk) for more details.
Please note, calls may be recorded for training and quality purposes.
Routine Patient Triage Request
Clicking this link will take you to the online form where you can fill in your health concerns for a GP to triage.
All routine appointment requests now go through the GP to triage you to the most appropriate care. We aim to review your concerns within a week, you may be asked to ring reception on 0115 8838660 to book a routine appointment.
The doctor may advise you have a face to face appointment, provide textual information or signpost you to a pharmacy or the practice physiotherapist for treatment.
Please note this form is not to be used for urgent concerns, if your health query is urgent you will be advised to ring reception to book an appointment.
Cancel an appointment
It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient.
You can also complete our appointment cancellation notification request form by clicking this image. This can only be used if your appointment has been arranged for more than 24 hours in advance. (excluding weekends and public holidays). You can also text to cancel your appointment by replying to our appointment reminders.
SMS REMINDER FORM
We have a texting service which allows you to receive confirmation and reminders about your appointments.
To consent to this service you will need to register by completing a consent form.
Please remember to update your contact details with us when you change address, telephone numbers and email address.
Our doctors typically see four patients in the practice in the time it takes to do a single home visit. For this reason, we ask our patients to come to the practice if at all possible. However, we can visit you at home if your condition means you cannot attend our practice.
Please ring before 10:00 to arrange a visit and let us know if your condition is urgent. The receptionist will confirm your details to enable the doctor allocated your visit to ring beforehand if necessary.
You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.