Appointments
Non-urgent advice: How to Book a GP Appointment
Appointments are available to book from 8am via phone call, Monday - Friday.
To make an appointment with a doctor or health care professional, you can call the practice from 8am on 0115 883 8660. Alternatively, you can visit the practice from 7:30am where our reception team will be happy to help you.
Thank you for your patience and understanding with our reception team.
Our Surgery has a limited amount of appointments. When they are all booked, the receptionist will offer an alternative. This might be with GP+, the pharmacy or via our online triage form
Receptionists can book lots of different appointments depending on your concerns. Please give reception as much information as you possibly can, so you can receive the correct care.
Routine Appointments
All routine appointment requests now go through our online form, here you will be asked some questions designed to help you get the most appropriate care for you. We aim to review your concerns within a week.
You may be given a face to face appointment, provided textual information or be signposted to a pharmacy or the practice physiotherapist for treatment.
Please note this form is not to be used for urgent concerns, if your health query is urgent you will be advised to ring reception to book an appointment.
For life-threatening emergencies, call 999.
Urgent on the Day Appointments
When the practice is open, please call us on 0115 883 8660 if you feel like your issue is urgent for today.
If the practice is unable to offer an appointment for the same day, please call 111.
For life-threatening emergencies, call 999 immediately.
How to Cancel an Appointment
It is important that you inform the reception staff as soon as you know you are unable to attend your appointment via one of the following options:
Complete our appointment cancellation notification form. This can only be used if your appointment has been arranged for more than 24 hours in advance. (excluding weekends and public holidays).
Text to cancel your appointment by replying to our appointment reminders.
Inform our reception staff by calling 0115 883 8660.
Cancelling in good time will allow your appointment to be offered to another patient.
Out of Hours Appointments
Extra evening and weekend appointments are available at GP+ Nottingham City.
Visit GPplus - Nottingham City GP Alliance (ncgpa.org.uk) for more details.
Home Visits
Our doctors typically see four patients in the practice in the time it takes to do a single home visit. For this reason, we ask our patients to come to the practice if at all possible. However, we can visit you at home if your condition means you cannot attend our practice.
Please ring before 10:00 to arrange a visit and let us know if your condition is urgent. The receptionist will confirm your details to enable the doctor allocated your visit to ring beforehand if necessary.
You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.
Page created: 07 July 2021