Please note, telephone lines are open between 08:00 and 18:30.

During out of hours (evenings, weekends and bank holidays) you should contact the NHS 111 service if you urgently need medical help or advice but it is not a life threatening situation.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.

Please only ring for an ambulance or attend the hospital Accident and Emergency department if you have a serious or life threatening accident or emergency.

Additional evening and weekend appointments are available at GP+ Nottingham City - click here for their website.

The service is located at 64 Long Row, Nottingham, NG1 6JE.

This is also known as the Angel Row entrance, found between Tesco Express and Pepes.

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.

The new NHS Urgent Care Centre is open at Seaton House, London Road, Nottingham NG2 4LA (next to the BBC building) replacing the walk-in centre on that site. The centre offers assessment and treatment for health conditions that are urgent but non-life threatening such as:

• Minor burns and scalds
• Minor head injury with no loss of consciousness
• Skin infections and rashes
• Suspected broken bones, sprains and strains (X-ray will be available on-site)
• Eye infections and minor eye injuries

No appointment is needed; just drop in between 07:00 and 21:00 365 days a year.

For more information please contact NHS Nottingham City Clinical Commissioning Group Patient Experience Team on 0115 883 9571 or email: patientexperienceteam@nottinghamcity.nhs.uk