We are pleased to confirm that Modality Partnership has been awarded the contract to continue the delivery of primary medical services for the patients of The Windmill Practice, from 1 June 2024.

The contract award means that there will be no significant changes to our primary medical services and patients can continue to access these services in the same way, at the same location.

All eligible staff at the practice will have the opportunity to transfer to the new provider under TUPE arrangements.

The Windmill Practice partners, Dr Stephen Willott, Dr Helen Sperry, Dr Pax Nathan and Dr Dan Haycock said: “We are very pleased that a bigger GP group, which works with similar practices across the country, has agreed to support the practice. The current partners have been looking for a way to ensure continuity and quality of care for some time now, as the small partnership model is not working well in this type of practice.

“This is a positive step, as this means all of our staff have secure jobs, and experienced people running the practice in the background. For patients there should be no changes, as we will continue to provide primary medical services, with the same staff, from the same building.”

Modality Partnership operates primary health care and community services across the United Kingdom, providing GP services to over 470,000 patients.

The new contract at The Windmill Practice will be in place for ten years, with the option to extend for a further five years.

A spokesperson for Modality Partnership said: “We are looking forward to working with the team at The Windmill Practice and maintaining the high standards of practice care. Modality are committed to NHS values and continue to grow, innovate and sustain services in General Practice and across the wider healthcare system.

“Modality aims to meet the growing needs and expectations of its patients; without losing continuity of care, and continues to work to find new, innovative solutions that will provide high quality, excellent care for all.”

Modality will be offering an opportunity for patients to meet senior employees and ask questions at events this summer (dates to be confirmed).

Victoria McGregor-Riley Commissioning Delivery Director at NHS Nottingham and Nottinghamshire ICB said: “We are pleased to confirm Modality Partnership as the new provider of primary medical services at The Windmill Practice, from 1 June 2024. 

“Modality has considerable experience of providing GP services across the country, and we are looking forward to them continuing the work of the current Windmill partners in delivering excellent services to patients in Sneinton.”

The practice aims to welcome people from all walks of life and address the needs in particular of those who are disadvantaged due to physical, mental and social problems. We have developed particular expertise in issues relating to homelessness, drug and alcohol abuse and asylum seekers and refugees.

We are working hard to meet the needs of our patients and have embraced different ways of working to serve you the best way that we can.

If you have any suggestions on access, you can join our Patient Participation Group by clicking the link further down this page and then clicking Join our patient participation group and filling in the brief form.

When you attend for a test of any kind you will be told that you should expect to 2 week for the GP to send you your results. Please bear this in mind when contacting the surgery and only call once sufficient time has elapsed if you have not received a result.

All test results are communicated to patients so if you have not received your result after 2 weeks, please ring reception, or use our accurx link Contact us about your request (accurx.com) to request the results.

Our reception staff are not qualified to comment on results but they will help you book appointments to discuss your concerns with the appropriate clinician or any follow up tests that are required

Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.

You can either ring reception or use our accurx link Contact us about your request (accurx.com) to request a sick note